The City of Goodland has received a few calls from customers that have received calls from either an automated system or an individual claiming to be with Northwest Electric Company, according to caller ID.
They are threatening to disconnect your service immediately, OR are asking you to pay cash to a payment center.
**IMPORTANT**
The City of Goodland will NEVER call and ask you to pay your bill.
The City of Goodland will NEVER call and request immediate payment. You will receive multiple written notices before disconnection.
If you are concerned about your account or if you have questions, PLEASE call City Hall at 890-4500, Monday – Friday 7am to 4pm.